Questions
Frequently Asked Questions
The things people ask us most often, answered straight. Still stuck? Reach us on the contact page and you'll hear back the same day.
Working with us
- What does Veris Digital actually do?
- We implement a client acquisition system for local service businesses, in three connected parts. Lead Generation: Google Ads and a new website bring in homeowners. Automated Booking: Our AI-powered automations capture, screen, and book every lead. Booking Confirmation: Confirmations and reminders make sure booked estimates actually stay on your calendar. On top of those three, everything is tracked in one place: every lead and conversation lands in one app you can open from your phone, and once a month you get a report on what your ad spend produced.
- What kind of businesses do you work with?
- Local businesses that run on leads and estimates: home services, contractors, legal, fitness, auto, and similar service businesses. We are based in Pittsburgh, Pennsylvania and work with businesses across the Pittsburgh metro area. We also work with businesses across the country.
- Do I need a new website?
- Only if yours is not doing the job. A website and landing page is included for businesses that need one. If the site you have already converts, we keep it and integrate the contact forms and calendar booking into it instead.
- Are you locked into a long-term contract?
- No. Our services are typically offered month-to-month, and you're free to cancel with 30 days' notice. Scope, pricing, and timeline are agreed in writing before any work starts, so the specifics live in your service agreement rather than a one-size-fits-all contract.
Getting started
- How does the process start?
- It starts with a free strategy call. We look at what you are running now, where leads are being lost, and what the fastest path to more booked estimates looks like. If we are a fit, you get a written scope with pricing and a timeline before anyone commits to anything.
- How long before I see results?
- It depends on the part. Booking and follow-up start working the day they go live, so missed calls and slow replies stop costing you jobs from week one. A new website or landing page typically takes 1-2 weeks to build. Google Ads can start producing leads within the first couple of weeks once tracking and campaigns are live, and improves from there as the account is optimized.
- What does it cost?
- Pricing depends on what your business needs and the size of your market, so we quote it after the strategy call rather than publishing a flat rate that would be wrong for most businesses.
How it works day to day
- Do I own my website, ad accounts, and data?
- Your Google Ads account stays in your name from day one. We manage it, we never own it. The ad creative and campaign structure we build are yours, and if you leave, the account and its full history stay with you. Your domain stays in your name too, and your leads, conversations, and call records are yours to export at any time. The website, the landing page, and the booking and follow-up automations run on our platform, so they stay live as long as your plan is active rather than being handed over as files.
- How will I know it is working?
- Every lead and conversation lands in one app, so you see each call answered, each estimate booked, and each follow-up sent as it happens. On the Google Ads side, every lead is tracked back to the campaign, ad, and keyword that produced it, and once a month you get a report on ad spend, leads, booked estimates, and cost per booked estimate instead of clicks and impressions. You see the account and the numbers yourself rather than taking our word for it.
- Will the AI replace my staff?
- No. The AI receptionist covers the calls and follow-ups that would otherwise go unanswered — after hours, during jobs, when the line is busy. Your team keeps the conversations that need a person; the automation stops the rest from turning into lost leads.
- How do I get in touch?
- Call or text 412-467-0469, email contact@verisdigital.co, book a free strategy call on our website, or send a message through the contact form on the contact page. You will hear back the same day.
Still have a question?
Call or text 412-467-0469, email contact@verisdigital.co, or book a free strategy call. You can also read the full detail on what the system includes.